Support

Please visit our FAQ-page to find answers to frequently-asked questions. We try our best to keep this page current and respond to as many questions as possible. CONTACT US is the best way to communicate with us: per email and in english. 

Support is granted for 30 days after purchase free of charge.
When reporting a problem with our software, your report should include:

  • A reproducible explanation of the issue
  • The original document which causes the problem
  • The output file created be the original document
  • The application used in case of non-standard applications
  • Name of licensee
  • Registration number of licensee